Local 772-287-2294Tollfree 877-414-1010

Policies

Return Policy

All of our name plates are custom engraved and cannot be returned without good reason. However, we will act in good faith if you are not fully satisfied with the quality of the item. If you intend to place a large order, we recommend that you order a single piece so that you may inspect the item before placing an order for a larger quantity. In the event that the product arrived damaged, you must contact us within 5 days of receipt. Damaged goods will be replaced immediately. We will issue a “call tag” for the item(s) so that you are not responsible for any further freight charges. Please return the item in its original box.

Shipping Policy

All orders are shipped via UPS Ground unless requested otherwise. All orders shipped to a post office box will be sent via USPS.

Sales Tax Policy

All sales within the state of Florida will be charged a 6.0% sales tax. Sales placed outside of Florida will not incur a sales tax charge. This policy will change in the event new laws are passed that govern internet sales.